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System Monitoring Applications

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To get the best from your MOTOTRBO system, you need to know how it’s performing. These applications give you a dashboard view of key metrics and parameters, with detailed logs helping you plan future growth and upgrades.

Calibre

HigherGround

HigherGround’s Calibre is a best-in-class contact center recording solution that transforms captured interactions and associated metadata into intelligence, enabling decisions with certainty. This reliable and full-featured business improvement tool enhances agent performance and optimizes operations to boost productivity, minimize risk, improve customer satisfaction and reduce costs, which ultimately increases revenue.

Features

  • Server / Client Solution
  • Report Generation
  • Audio Recording

System Compatibility

  • Capacity Plus
  • Linked Capacity Plus

GW3-TRBO

Genesis

Genesis GW3-TRBO offers one integrated solution, allowing centralized management of all systemwide data to display real-time activity, send critical notifications and archive data for forensic reporting on all MOTOTRBO platforms. GW3-TRBO significantly reduces the amount of time spent assembling or dissecting data from various sources while substantially increasing the amount of information readily available. GW3-TRBO monitors networks from a single centralized location, reducing the need for on-site technician visits. When there are critical system events, instant alerts are sent to the people who need the information the most, regardless of location. GW3-TRBO reports clearly display usage and performance by system, site, channel, slot, talkgroup and subscriber. Every packet of data received from the MOTOTRBO Network is decoded, sorted and stored in MS SQL databases for up to 12 months without any loss of detail.

Features

  • Server / Client Solution
  • Local PC Solution
  • Call Logging
  • Report Generation
  • Text Messaging
  • Email Messaging
  • Billing
  • Alarm Notification / Management
  • Motorola Sold and Supported
  • Radio System Monitoring

System Compatibility

  • Analog Systems
  • Digital Conventional
  • IP Site Connect
  • Capacity Plus
  • Linked Capacity Plus
  • Connect Plus

GenFIT

Genesis

GenFIT — Genesis Field Investigation Tool — shows basic site views of live MOTOTRBO system activity, channel grid and busy log on single repeaters, single IP Site Connect networks and single Capacity Plus sites. GenFIT is a free tool available to Motorola engineers, technicians and Motorola dealers.

Features

  • Server / Client Solution
  • Local PC Solution
  • Call Logging
  • Report Generation
  • Text Messaging
  • Email Messaging
  • Billing
  • Alarm Notification / Management
  • Radio System Monitoring

System Compatibility

  • Analog Systems
  • Digital Conventional
  • IP Site Connect
  • Capacity Plus
  • Linked Capacity Plus
  • Connect Plus

NextLog

Eventide

Eventide's NexLog IP-based communications recorders are specifically designed for mission-critical 24/7 operation in dispatch, air traffic management, emergency call-taking and other important communications environments.  With over 6,000 recording systems deployed around the world, Eventide understands that reliability is the NexLog recording system's primary mission.   NexLog recording systems capture and archive media from a wide range of communications systems, including E9-1-1 PSAPs, Next Generation 9-1-1, P25, DMR, MOTOTRBO and other radio systems, Dispatch Consoles, ATC/ATM Systems, Radio over IP (RoIP) networks, VoIP telephones, digital PBX telephones, analog sources, PC Screens and much more. The resulting recordings are available immediately for instant recall, forensic replay, incident reconstruction, burn to CD and export.

Features

  • Server / Client Solution
  • Report Generation
  • Audio Recording

System Compatibility

  • Capacity Plus
  • Linked Capacity Plus