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NorcomCT, is a local leader in the wireless communications industry and is one of Connecticut’s largest Motorola Radio Solutions Channel Partners, Motorola Service Elite Specialists and Motorola Manufacturer’s Representatives.

We are headquartered in Naugatuck, CT and operate a satellite service center in Stratford, CT. The company was founded in the late 1950s and has grown to employ forty-five team members at two locations with over twelve-million dollars in sales annually. We specialize in the design, sale, implementation, and support of wireless communications and data systems for public safety, government, and enterprise clients throughout Connecticut, as well as bordering towns and cities in New York and Massachusetts. We are proud to provide quality Motorola products and services and have been recognized as an outstanding Motorola sales and service partner on several occasions.

We are seeking talented, enthusiastic individuals to help achieve our goal of providing the highest level of service to our clients. Our clients depend on our systems to protect the public and save lives. We depend on our support team to provide “best in class” service to keep our customer’s mission critical systems up and available every day. Our continued success is a result of an outstanding team of people devoted to supporting our mutual goals. Our company demands excellence from our team members to meet these goals and offers the following benefits to full time employees:

  • Competitive Salaries Commensurate with Experience, Training/Education and Certifications
  • Medical and Dental Insurance
  • Life and Disability Insurance
  • 401k Employer Match
  • Paid Time Off
  • Bonus and Profit Sharing

Our goal is to provide a work experience that will create a long term, mutually beneficial relationship between the employee, the company, and our customers. For more information on available positions and to apply online please follow the links below.

Open Positions

  • Customer Support Coordinator/Technical Services CoordinatorOpen or Close

    As a NorcomCT Customer Support Coordinator/Technical Services Coordinator you will be responsible to receive and document service, installation and other requests from customers and coworkers, coordinate and schedule technicians, proactively monitor technical activities throughout the day and adjust priorities as needed, receive and document technical updates from technicians, manage and process equipment and system repairs, request repair quotes from vendors, prepare and deliver service and installation quotes to customers, update service orders to facilitate billing in our CRM system. All members of the customer support team handle various customer interactions and administrative tasks.

    This position requires experience with the use of two-way radio communications systems in the public safety/first responder environment and/or must have demonstrated technical aptitude and experience. The ideal candidate for this position is a self-starter who can manage multiple priorities with varying levels of difficulty in a fast paced, demanding environment.

    The position is staffed at our Naugatuck location, Monday through Friday 8:00am to 5:00pm, and may require occasional travel to customer locations or trainings.

    To see the full job description and to apply please click here

  • Fixed Network Equipment Installation TechnicianOpen or Close

    We are currently seeking applicants for Fixed Network Equipment (FNE) Installation Technician. FNE Installation Technicians provide implementation and repair services at our location and customer locations with company supplied vehicles. This position requires basic mechanical, electrical and electronics aptitude, and low voltage or equipment installation/cabling and/or antenna installation training and/or experience. Salary, daily responsibilities, and the opportunity for advancement are based on the skills and experience that a candidate possesses. All interested individuals are urged to apply.

    To see the full job description and to apply please click here

  • Field Service Technician/EngineerOpen or Close

    We are currently seeking applicants for Field Service Technician/Field Engineer. Field Service Technicians /Field Engineers provide repair and implementation service at the customer’s location with company supplied vehicles. This position requires basic electronics and computer/IT training and/or experience. Salary, daily responsibilities and the opportunity for advancement are based on the skills and experience that a candidate possesses. All interested individuals are urged to apply.

    To see the full job description and to apply please click here

  • Inside Sales RepresentativeOpen or Close

    As a NorcomCT Inside Sales Representative, working with Municipal and Public Safety clientele, you will be an integral part of our core mission to provide technology solutions that help first responders, towns, and cities support and protect their communities. Your role will be to provide Motorola solutions and equipment to these critical agencies that protect life and property. Motorola is the world leader in public safety communications and NorcomCT is the premier Motorola partner in New England.

    You will be a part of a top performing sales and customer support team that is responsible for creating an exceptional client experience in a fast-paced, team-oriented environment. This position is responsible for responding to client sales and support inquiries, understanding and interpreting technical requirements, soliciting and processing orders, creating quotations and developing accounts. Interaction with clients will primarily be via email and phone, however some onsite client meetings will be required.

    The position is staffed at our Naugatuck location, Monday through Friday 8:00am to 5:00pm, and may require occasional travel to area trade shows and training.

    To see the full job description and to apply please click here

  • Mobile Services TechnicianOpen or Close

    We are currently seeking applicants for Mobile Services Technician. Mobile Services Technicians provide installation and repair services of electronic equipment in customer vehicles at our service centers and at the customer’s location with company supplied vehicles. This position requires basic automotive electronics and mechanical knowledge and computer operational experience. Salary, daily responsibilities and the opportunity for advancement are based on the skills and experience that a candidate possesses. This position requires basic electronics and computer/IT training and/or experience. Salary, daily responsibilities and the opportunity for advancement are based on the skills and experience that a candidate possesses. All interested individuals are urged to apply.

    To see the full job description and to apply please click here

  • Project/Service AdministratorOpen or Close

    As a NorcomCT Project/Service Administrator you will provide administrative support for the company’s technical services and sales operations. This individual will be responsible for organizing vendor quotes, project documents, vendor orders, customer quotes, customer orders, service delivery documents, project billing and close out documents, project inventory, documenting project schedules, meeting notes and team deliverables. Due to the technical nature of our services, this position requires a robust general technical aptitude, excellent organizational skills and attention to detail. Experience in our industry is not required, however, demonstrated performance in a similar role in a technology industry is required.

    The ideal candidate for this position is a self-starter who can manage multiple priorities with varying levels of difficulty in a fast paced, demanding environment.

    The position is staffed at our Naugatuck location, Monday through Friday 8:00am to 5:00pm, and may require occasional travel to customer locations or trainings.

    To see the full job description and to apply please click here

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