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Certifications

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Service Elite Specialist

Service Elite SpecialistWe are an authorized Motorola Service Elite Specialist. We employ factory trained and experienced service professionals who are totally committed to keeping your system performing at peak efficiency. We utilize the latest test equipment and maintain an extensive inventory of factory original parts and Field Replaceable Units (FRUs).

The Motorola Service Elite Specialist is the highest level of service relationship. It represents the greatest level of Motorola/Servicer agreement and interdependence. Motorola Servicers who attain this level have demonstrated consistent capabilities in training, performance, personnel, and are committed to supporting Motorola products and services.

You can expect fast turnaround and equipment fixed right the first time!

Certified Service Center

CSC LogoThe Certified Service Center (CSC) program is designed as a tool to help consumers find quality service centers, to help electronics manufacturers identify quality service centers to support their products, and to provide a standard for professional service firms that desire to offer outstanding customer service.

Showing our customers that we mean business!

Becoming a Certified Service Center (CSC) demonstrates to our customers, and the whole industry, that customer service and satisfaction are paramount to our company. Certified Service Center (CSC) status places our business in the elite network of service centers that consumers turn to for quality assurance.

Our Certified Service Center status lets customers know that they are guaranteed a reliable, high quality service experience. As a Certified Service Center our organization has been recognized to be among the best available, therefore, you can have confidence when you select our company to support your equipment.

Certification Requirements:

  • Facility Service Capability
  • Code of Conduct
  • Appropriate Test Equipment and Tools
  • Customer Service and Warranty Policy
  • Repair and Equipment Handling Procedures
  • Service Management Certifications
  • Technician Certifications
  • Licensing and Insurance
  • Professional Appearance

ETA Certified

ETA LogoIn cooperation with Motorola, ETA offers both basic and advanced certifications for Motorola Technicians and Service Stations.

After factory training has been completed, our technicians complete ETA certification exams and other industry certification exams to become certified to provide support on our customer mission critical systems.